Shipping policy


📦

Thank you for shopping with Simbie Botanica. Each order is packed with care and spiritual intention. Please review our shipping policy below before placing your order.🚚 

 

All products are handmade and energetically prepared. Please allow:


  • 2–3 business days for order processing before shipment.
  • Custom or ritual orders may take 5–7 business days depending on complexity.

 

Orders are not processed or shipped on weekends or holidays.

🌍 Shipping Locations

We currently ship to the following locations:


  • United States (including all 50 states)
  • Canada
  • Europe (selected countries)
  • Caribbean
  • Other countries – Contact us before placing your order


If your location isn’t listed, email us at contact@simbibotanica.com to check availability.



 

💌 Shipping Rates


Shipping costs are calculated at checkout based on your location and order weight. You will see your final shipping total before confirming your order.


Free shipping may be available on certain promotions or order minimums.

📦 Delivery Times (after processing)


Estimated shipping times:


  • USA: 3–4business days
  • Canada: 5 business days
  • Europe & Caribbean: 10–12business days
  • Rest of the World: 10–15business days


These are only estimates and may vary based on postal service delays, customs, or weather.

🔁 Incorrect Address

Please make sure your shipping address is correct.

We are not responsible for packages shipped to the wrong address provided at checkout.


If you entered the wrong address, contact us immediately. Once the package is shipped, we cannot make changes.

 

 Lost or Stolen Packages


Once a package leaves our hands and is marked “delivered” by the carrier, we are not responsible for lost or stolen items.


If your package is marked “delivered” but not received, please:


  1. Check with neighbors or your local post office
  2. Contact the carrier directly
  3. If unresolved, email us and we’ll do our best to help

❌ Customs Fees & Delays


International orders may be subject to customs fees or taxes.

These charges are not included in our prices and are the buyer’s responsibility.


We are also not responsible for delays caused by customs.

 

🧿 Spiritual Packaging


All packages are cleansed and sealed with intention. Some items may include herbs, incense, or spiritual materials. Please handle with care and respect.

🕯️ Questions?


We’re happy to help! If you have any questions about your order or our shipping policy, please email:


📧 contact@simbibotanica.com